You bring the brand.
We bring everything else.
MedRail is the clinical operations partner behind Australia's health brands. Prescribers, consultations, prescriptions, pharmacy, packaging, compliance — tailored to your brand and invisible to your customers.
Building a health brand in Australia shouldn't require building a hospital.
You've found the gap. You know the category — weight management, hair loss, sexual health, contraception, skincare. You can build the brand, run the ads, acquire the customers.
But then you hit the wall.
AHPRA-registered prescribers. Real-time consultations. E-prescribing integration. Pharmacy partnerships. TGA-compliant marketing. Clinical governance frameworks. Privacy Act compliance. Professional indemnity insurance.
Eucalyptus spent five years and raised over $148 million to build all of this before Hims & Hers acquired them for $1.15 billion.
You don't have five years.
You don't need $148 million.
You need MedRail.
The full clinical operation, behind your brand
From intake form to branded box on the doorstep — our own purpose-built technology connects every step. Your customers never see us. They only see your brand.
Screening & Eligibility
Clinically rigorous intake design tailored to your category and customer demographics.
Prescriber Consultations
AHPRA-registered doctors and nurse practitioners conducting real-time consultations.
E-Prescribing
Live eRx integration with flexible script routing to any pharmacy.
Pharmacy & Fulfilment
Our own pharmacy with white-label dispensing, branded packaging, and delivery.
Compliance
TGA, AHPRA, and Privacy Act — handled from day one.
Clinical Governance
Medical Director oversight, prescriber credentialing, audit, and incident management.
Weeks, not months — from conversation to launch
Our infrastructure is already built. We tailor it to your brand — typically four to eight weeks for new brands, faster for established operators plugging into our infrastructure.
Discovery & Tailoring
We learn your brand, category, and customers — then configure our infrastructure around your requirements.
Clinical Configuration
Protocols, prescriber training, screening criteria, and pharmacy routing — all tailored to your category.
Brand Integration
Your brand layered onto our operational infrastructure. White-label pharmacy, branded packaging, seamless fulfilment.
Launch
You send customers. We handle prescribers, consultations, scripts, pharmacy, and delivery.
Scale
More volume, more categories, extended hours — the operation grows with you.
Across every prescription health category
Why brands work with us
We’re not a marketplace.
Our prescribers are employed by MedRail. Not contractors, not a gig network. We control the quality, the training, and the governance.
Already built. Configured for you.
Our infrastructure is operational today — prescribers credentialed, pharmacy running, e-prescribing live, all connected through our own purpose-built clinical operations technology. We tailor it to your brand. Weeks, not months.
Your brand, end to end.
From the intake form to the box on the doorstep, the customer only ever sees your brand. We’re the engine room. You’re the captain.
Compliance is the product.
AHPRA’s regulatory environment is getting stricter, not looser. We’re built for the rules as they are today and as they’ll be tomorrow. That’s not a limitation — it’s your competitive moat.
Brands already running on our infrastructure
From new DTC brands to national retailers — here's how businesses use MedRail to launch, scale, and operate.
A men’s wellness brand
Weight Management · Hair Loss · Sexual Health
0 days from agreement
First live consultation in 11 days, scaling to 3,000+ monthly consultations within 90 days.
A national retail group
Weight Management · Skincare
Pilot to proof
DTC telehealth piloted under the retailer’s brand — MedRail ran the entire clinical operation.
A women’s health brand
Contraception · Hormone Therapy · Skincare
Single intake, 0 categories
Integrated screening and unified fulfilment across three distinct clinical pathways.
Not ready for infrastructure?
Start with advice.
Our team consults across the entire clinical supply chain — regulatory strategy, prescriber recruitment, pharmacy partnerships, clinical governance, and go-to-market. Grounded in operating experience, not theory.
Built for regulators, not just brands
MedRail operates under a comprehensive clinical governance framework led by our Medical Director. AHPRA-registered prescribers, clinical audit procedures, incident management, TGA compliance, and full adherence to the Australian Privacy Act — all built in from day one.
Your clinical operation is ready when you are.
Every engagement starts with a conversation.
Or reach out directly — info@medrail.com.au